What steps should be followed when a PowerLab is not recognized by ADInstruments software?

If the computer cannot find thePowerLabor the ADInstruments software displays a message stating aPowerLabis not connected, do the following:

1.Close the ADInstruments software (LabChart,LabTutor, orLabAuthor).

2.Turn off PowerLab

3.Turn PowerLab back on

4.Wait for the computer operating system to load driver and recognize that the PowerLab is connected

5.Re-Start the software

ThePowerLabshould now be recognized.

If you still experience this problem after following the above steps, please contactADInstruments Technical Support.